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Wrong FedEx tracking number

C

Anyone has experienced getting wrong FedEx tracking number on shipping notification?

Recently I have ordered from online store and got FedEx tracking number after shipping but found the destination showing on FedEx tracking website with provided tracking number is completely wrong address from what I filled at order.

I called FedEx support to confirm the detail and they said it has completely different shipping address and name from me. 

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2 Replies

C
  • colate
  • Author
  • Insider Mini
  • 1 reply
  • November 29, 2023

Now seeing the order status has been updated to completed but even nothing came to me. Also raised support ticket but nothing got replied for 6 hours. Ridiculous.

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3302 replies
  • November 29, 2023

Hello colate,

I’m here to help. Do you mind sharing your case reference number via  PM? I can use that to review your case and coordinate with our Order Support Team. I hope to hear from you soon.

​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.

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