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Wrong serial number or wrong product

  • November 27, 2023
  • 1 reply
  • 136 views

Hello,

A week ago I have bought Razer BlackShark V2 X USB, tried to activate 7.1, but on the web-site I got this info, what should I do? 

 

Best answer by Razer.Aero

Hi LazyMan97,

I’m here to help. Upon checking, Razer BlackShark V2 comes with THX Spatial Audio through Razer Synapse. You can visit this article, and here’s the link to configure the software. If you need further assistance, feel free to PM me. All the best!

​​​*Thread locked to curb the conversation to PMs.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • Answer
  • November 28, 2023

Hi LazyMan97,

I’m here to help. Upon checking, Razer BlackShark V2 comes with THX Spatial Audio through Razer Synapse. You can visit this article, and here’s the link to configure the software. If you need further assistance, feel free to PM me. All the best!

​​​*Thread locked to curb the conversation to PMs.