"Your code is already used" (But with my account that is deleted, so i can´t use it) | Razer Insider
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"Your code is already used" (But with my account that is deleted, so i can´t use it)

  • January 21, 2021
  • 3 replies
  • 146 views
A
Hi, i have a problem. I just bought my Kraken X Lite headset and it came with a key code for the 7.1 Sorround System. I delete my account to create another, and when i put the code in this new account it says that the code is already used, but it is used on my deleted account, and i want to know if i can have my code and how to communicate with someones on Razers support to have an answer. Thanks Im peruvian, so i dont speak english, sorry for my english.
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3 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • January 22, 2021
There's not much that we can do. Activation codes are a one-time use type of thing, and they are non-transferrable. Even if the Razer ID you previously linked the code to is deleted, the code will still be tagged as used. There's no way around it.
    A
    • alvarobm09
    • Author
    • January 22, 2021
    There is it a way to buy a ew licence code or something like that?
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • January 23, 2021
    alvarobm09
    There is it a way to buy a ew licence code or something like that?
    Yes, you can purchase one from here.
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