"Your Razer device is not eligible to receive a 7.1 Surround Sound activation code" | Razer Insider
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"Your Razer device is not eligible to receive a 7.1 Surround Sound activation code"

  • May 17, 2024
  • 1 reply
  • 49 views

depoteasyVioletRed521

Hi, 

 

I found a way to get product codes back.

 

I entered the serial number of kraken 7.1 v2

i got this message again and again :

 

“Your Razer device is not eligible to receive a 7.1 Surround Sound activation code”

 

Is there anyone ? 

 

Thanks :)

1 Reply

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • May 17, 2024

This is old headset, and it’s not eligible for Surround 7.1.

It’s using Synapse 2.0 software, so any 7.1 sound configuration can be done via Synapse 2.0: