After a password reset the Razer Synapse does not let me get to the application settings. | Razer Insider

After a password reset the Razer Synapse does not let me get to the application settings.

  • 22 October 2019
  • 1 reply
  • 169 views

Did a password reset.
Logged back in.
All I can see in Log IN
SECURITY AND CONTACT.

IS THERE A GOD DAMN WAY TO ENTER THIS ALFA VERSION APPLICATION SO I CAN STOP MY MOUSE FORM BLINKING LIKE A STAR ?
IS THERE A WAY I CAN FUCKING ENTER THE GOD DAMN APPLICATION AFTER I CHANGED MY PASSWORD SO I CAN CHANGE THE MOUSE SETTING?
I PAYED GOOD MONEY FOR THIS MOUSE AND THE SH!T IS NOT WORKING.
FIX YOUR GOD DAMN PASSWORD RECOVERY PROCESS.

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1 Reply

Userlevel 7
Apmac
Did a password reset.
Logged back in.
All I can see in Log IN
SECURITY AND CONTACT.

IS THERE A GOD DAMN WAY TO ENTER THIS ALFA VERSION APPLICATION SO I CAN STOP MY MOUSE FORM BLINKING LIKE A STAR?
IS THERE A WAY I CAN ENTER THE GOD DAMN APPLICATION AFTER I CHANGED MY PASSWORD SO I CAN CHANGE THE MOUSE SETTING?
I PAYED GOOD MONEY FOR THIS MOUSE AND THE SH!T IS NOT WORKING.
FIX YOUR GOD DAMN PASSWORD RECOVERY PROCESS.


Hi Apmac,
I have tested the password reset function on Razer Synapse 3.0 via the Forgot Password. It's still function properly for me.
Have you tried to clear your browser cookies & cache OR hard refresh on that page that you mentioned?

If you still failed to logged into Synapse 3.0, you're still able to enter the applications via Guest Account and configure your device settings.