Can't customize Mouse Button 4 or 5 for Naga Trinity using Synapse 2 for Mac OS. | Razer Insider

Can't customize Mouse Button 4 or 5 for Naga Trinity using Synapse 2 for Mac OS.

  • 12 June 2019
  • 1 reply
  • 128 views

I just purchased a Naga Trinity and I'm trying to configure buttons 4 and 5 to do anything other than adjust the sensitivity up down. Problem is, for some reason, I just can't set these two keys. Every other key works just fine but no matter what I set buttons 4 and 5 to, they just adjust the sensitivity.

I know Synapse is a buggy mess on Mac OS (not to mention it doesn't even recognize my Goliathus Chroma or Razer Nomma Chromo) but is this a known issue or am I doing something wrong?

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1 Reply

Userlevel 7
I don't have a Trinity, but haven't had any issues actually configuring those two buttons in particular on my Naga Epic Chroma. I also haven't heard of anything specific about programming those two buttons with Mac OS.

Have you tried uninstalling and re-installing Synapse and trying again? I know it's the pat answer, but re-installing has worked for me sometimes.

If you haven't given that a try, and let us know how you go. If it still doesn't work, I'll move this thread to the Support Section.