Installer Doesn't Remove Old Files | Razer Insider

Installer Doesn't Remove Old Files

  • 29 March 2022
  • 2 replies
  • 1300 views
MicHaeL_MonStaR
Userlevel 2
I was just doing some drive-maintenance on my PC, checking what made my primary drive so full, and one of the major culprits is a folder of Razer installation-files (in 'C:\\Windows\\Installer\\Razer\\Installer') that simply were never disposed of after use.

I've included a screenshot of the files, and there are over 160 files worth over 5.7GB of data dating back to late 2019, which is when I installed Razer-software for the first time. - I've also found people claiming they had over 10GB just sitting on their drive.

It's not even the actual installation but just installer-files that get left behind. This effectively is "bloatware", even though it doesn't come pre-installed. Regardless, this is not OK.

There is no way we should be expected to know this and remove old/unused files manually.
Clean up after yourself when people invite your software onto their hardware, Razer!
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Razer.Speedcr0ss
Userlevel 7
MicHaeL_MonStaR
I was just doing some drive-maintenance on my PC, checking what made my primary drive so full, and one of the major culprits is a folder of Razer installation-files (in 'C:\\Windows\\Installer\\Razer\\Installer') that simply were never disposed of after use.

I've included a screenshot of the files, and there are over 160 files worth over 5.7GB of data dating back to late 2019, which is when I installed Razer-software for the first time. - I've also found people claiming they had over 10GB just sitting on their drive.

It's not even the actual installation but just installer-files that get left behind. This effectively is "bloatware", even though it doesn't come pre-installed. Regardless, this is not OK.

There is no way we should be expected to know this and remove old/unused files manually.
Clean up after yourself when people invite your software onto their hardware, Razer!


I reported this to our Support Team and sent you a PM. Please help me initiate an investigation. Let's continue our discussion privately. Thanks for your cooperation.
K
Mine is pushing 4gb in size with over 200 files and 12 folders...To have to do a manual fresh clean re-installation is a bit silly. I agree with MicHaeL_MonStaR and his sentiment at the end of his post.
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