mouse is not recognized in Windows 10 | Razer Insider
Question

mouse is not recognized in Windows 10

  • 21 March 2023
  • 1 reply
  • 128 views

I own a Viper Mini mouse which was not detected by Synapse 3 after I installed Windows 10. However, upon installing Windows 11, the mouse was detected successfully. I am unsure why the mouse is not recognized in Windows 10 and have tried everything possible to fix the issue, but to no avail.

 


1 Reply

Userlevel 7
Badge +1

Try these steps:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

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