I have not been happy with this headset from day one, November 2023. But now they don’t even power on. I have had better head sets for under $40. I do not even consider it worth all the hoops they want me to jump thru for the warranty claim. I spent a half weeks pay in hopes of using them to enjoy my gaming more, not to become a tech spending hours of MY free time trying to make these work. I have a custom built water cooled ASUS system hanging on the wall, and they make quality products. I should have stayed true and bought an ASUS head set. This mistake will never be made again I can tell you.
