Problems with Synapse Profiles | Razer Insider

Problems with Synapse Profiles

  • 3 December 2020
  • 4 replies
  • 768 views

Hello everyone.
I'm new here and I'm still learning how to use Synapse, but I believe I found a problem.
I make illustrations and Manga and won a Razer Tartarus V2 to use its programmable buttons for my work.
The program has an option that automatically switches the profile when you open the chosen game / program, but for some reason it doesn't work properly and that's where the problem is.
Sometimes it switches correctly, sometimes it doesn't and sometimes it even chooses the wrong profile.
At the moment, I'm changing profiles manually via a button programmed for this, but I would like to have this function working.
Does anyone know how to proceed or could this be a bug?

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4 Replies

Userlevel 7
Have you tried linking the games(compatible) to the Tartarus V2 first via Synapse?

Synapse > Profiles > Devices > Razer Tartarus V2 > Linked Games + / Select a game or two to link to this profile

Hi, thanks for answering.
I did just that in the settings, but it still has the problem of automatic profile switching.
Later when I get home, I should try to reinstall Synapse to see if it works.
jakw0lf
Have you tried linking the games(compatible) to the Tartarus V2 first via Synapse?

Synapse > Profiles > Devices > Razer Tartarus V2 > Linked Games + / Select a game or two to link to this profile




Unfortunately, I tried to reinstall and the problem remains. I removed the apps from the profile list and associated a button to switch profiles manually. At least, it works that way.
Thanks for the help! :wink_:
jakw0lf
Have you tried linking the games(compatible) to the Tartarus V2 first via Synapse?

Synapse > Profiles > Devices > Razer Tartarus V2 > Linked Games + / Select a game or two to link to this profile




Hello again. I think I found the problem! The automatic switching of profiles returned to work and with a delay of 2 seconds between switching apps. All I did was disable the popup messages that appeared in the corner of the screen when changing profiles.
Now I identify which profile is active by the colors I have programmed for each one.
Thanks again for the help!