Razer Synape forgot my Configurations | Razer Insider

Razer Synape forgot my Configurations

Razer Synape Version 3.5.630.61222

Dear Community,

My software forgot my profile-settings after every computer restart. I have to configure after every restart the module which I use (Hypershift) on my Naga Trinity and also after every computer restart / start the lights are completely off from the mouse.

Sometimes it even doesn't work after I've set it up in the Rater Synapse again.

It's absolutley terrible when I can't use the back- and forward keys on my mouse.

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2 Replies

Userlevel 7
Badge +1
Strange. Do you have RazerID account linked to the Synapse, or you're using it as a guest?
Yep. Absolutely Strange. I'm using my razer ID since some years and the failure begins 2-3 month ago.