Razer Synapse ignores "Minimize to system tray on startup" option | Razer Insider

Razer Synapse ignores "Minimize to system tray on startup" option

Loosenuts
Userlevel 1
Since last update the startup slash screen of synapse doesn't go at tray even if the option for this is ticked .
it's very annoying , do i have to do something for this ?

i did 3 reinstallations and i have tried with an older version and it's still the same issue , seams whe have no choice to install old software even if whe choose an old install version it takes us to the new version anyways.

i came back to Razer synapse v2 , i dont have support for my keyboard ornata v2 but at least i don't have this issue anymore till an update , i hope so

i don't use vpn and no wifi, i'm on a regular network, the antivirus doesn't detect anything special but i can't say anything about the firewall but the synapse finishes opening but it takes longer time to open and I get a green screen on startup which I haven't seen before and the main synapse page stays in the middle of the screen and doesn't go to the taskbar even though I have checked the corresponding option. My network seems to be ok for all other applications, what should I do about the firewall?

I'm on windows 11, I checked all windows files with sfc commands and all seams good

seams to be the same problem as 4 years ago: https://www.reddit.com/r/razer/comments/b8s5ni/why_is_this_garbage_loading_up_every_time_on/

https://www.reddit.com/r/razer/comments/xo1rm4/razer_synapse_ignores_minimize_to_system_tray_on/

16 Replies

Razer.Speedcr0ss
Userlevel 7
Loosenuts
Since last update the startup slash screen of synapse doesn't go at tray even if the option for this is ticked .
it's very annoying , do i have to do something for this ?

i did 3 reinstallations and i have tried with an older version and it's still the same issue , seams whe have no choice to install old software even if whe choose an old install version it takes us to the new version anyways.

i came back to Razer synapse v2 , i dont have support for my keyboard ornata v2 but at least i don't have this issue anymore till an update , i hope so

i don't use vpn and no wifi, i'm on a regular network, the antivirus doesn't detect anything special but i can't say anything about the firewall but the synapse finishes opening but it takes longer time to open and I get a green screen on startup which I haven't seen before and the main synapse page stays in the middle of the screen and doesn't go to the taskbar even though I have checked the corresponding option. My network seems to be ok for all other applications, what should I do about the firewall?

I'm on windows 11, I checked all windows files with sfc commands and all seams good

seams to be the same problem as 4 years ago: https://www.reddit.com/r/razer/comments/b8s5ni/why_is_this_garbage_loading_up_every_time_on/

https://www.reddit.com/r/razer/comments/xo1rm4/razer_synapse_ignores_minimize_to_system_tray_on/


Hi Loosenuts! I replied to your PM. Let's continue our conversation privately.
Loosenuts
Userlevel 1
Well i posted here also to see if someone else then you having the problem or a solution to this problem , maybe someone who read this post will help or find something , i'm trying to put chances by my side.
I know you replied it .
Razer.Speedcr0ss
Userlevel 7
Loosenuts
Well i posted here also to see if someone else then you having the problem or a solution to this problem , maybe someone who read this post will help or find something , i'm trying to put chances by my side.
I know you replied it .


I understand! And yes, I recommend creating a separate thread while figuring out the cause of this behavior.
Loosenuts
Userlevel 1
If i would knew the cause , i would never post any problems here but maybe someone will find it if they go on the links i have posted in this thread . Cause it seams the problems as occurs also 4 years ago on windows 10 so maybe the light will glow on this somewhere.

If never someone find it , i will expose the problem with the solution , it will be my pleasure
S
Razer.Speedcr0ss
Hi Loosenuts! I replied to your PM. Let's continue our conversation privately.

Please I need your help incase you’ve experienced why my Razer pin failed to load after purchasing it from Amazon $200
S
Please I need your help incase you’ve experienced why my Razer pin failed to load after purchasing it from Amazon $200
Loosenuts
Userlevel 1
Sorry i'v never use this , i guess you mean https://gold.razer.com/global/fr/gold/catalog/razer-gold-pin
Maybe SpeedcrOss can answer that.
Razer.Speedcr0ss
Userlevel 7
Siennadailylink998
Please I need your help incase you’ve experienced why my Razer pin failed to load after purchasing it from Amazon $200


Hey Siennadailylink998! Our dedicated Razer Gold Support Team would like to find that out. You may contact them through email or chat.
VulcanKills
Hello. I also encountered this. Razer Synapse don't minimized at startup. I did a clean reinstall, did everything that the author of the post did. If there is a solution, can you help me with this?
T
I'm having the same problem as well. I clearly have the option to minimize to system tray checked, and it still opens up every time I start my computer.
Razer.Speedcr0ss
Userlevel 7
VulcanKills
Hello. I also encountered this. Razer Synapse don't minimized at startup. I did a clean reinstall, did everything that the author of the post did. If there is a solution, can you help me with this?

ThirdeYe1337
I'm having the same problem as well. I clearly have the option to minimize to system tray checked, and it still opens up every time I start my computer.


Please gather your MSInfo and Synapse logs first. Once done, please save them into any online drive, then send them in your submitted ticket notes or to me via PM so I can help you start up an investigation. Also, please remove all Razer-related files using the Driver Clean-up tool: https://rzr.to/Tf53xj. Once done, please restart your computer and see how it goes.
VulcanKills
With the latest update, the creation of new profiles and the minimization of the synapse have been fixed
Razer.Speedcr0ss
Userlevel 7
VulcanKills
With the latest update, the creation of new profiles and the minimization of the synapse have been fixed


I appreciate this, VulcanKills!

To everyone: Please continue let me know if you are still experiencing an issue with the Razer Synapse 3.0. You may send me a PM or submit a case here.
Loosenuts
Userlevel 1
Yes i do , first i had install synapse v2 to run my mouse the time of this bug and yesterday it stop working i dont know why it dont show any options for the settings anymore , and also if i install synapse v3 it's very very long to load when synapse open , loading screen in the middle of the window for 2 minutes before whe can take control of the computor , and it was not like that before , it's very long for nothing
Razer.Speedcr0ss
Userlevel 7
Loosenuts
Yes i do , first i had install synapse v2 to run my mouse the time of this bug and yesterday it stop working i dont know why it dont show any options for the settings anymore , and also if i install synapse v3 it's very very long to load when synapse open , loading screen in the middle of the window for 2 minutes before whe can take control of the computor , and it was not like that before , it's very long for nothing


Try the Driver Clean-up tool: https://rzr.to/Tf53xj. Once done, reinstall the Razer Synapse 3.0 only. Let me know if there's a difference.
Loosenuts
Userlevel 1
Ok thanks it worked but i still find that the loading time is long for v3 compare to before is that something to do with this ?
and i think the problem i had came from a software i have that is call driver booster . It see and update for my keyboard and mouse and when i update those drivers then synapse see that i have change something but i have not in reality .
The tray problem as been solved ty , but i still find that v2 do the job and still way faster then v3 to open , v3 seams to open much more process and take time to load compare to before . For gamers that take care of booting time and process that it takes to run and do the same job . It take care of mouse speed and light and that's all i need .
I think devs should take it in count in the conception of the software ( the loading time and process )

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