Synapse 3.5 and Synapse 2.0 Legacy | Razer Insider

Synapse 3.5 and Synapse 2.0 Legacy

  • 8 April 2020
  • 1 reply
  • 7 views
M
Hi all!

I have just bought my first 2 Razer peripherals in a few years and the new device has installed Synapse 3.5 onto my PC. Synapse 3.5 is only registering my new devices without my old devices; and vice versa my old devices are still in Synapse 2.0 and no new devices.

How do I fully migrate to 3.5?

Thanks!
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1 Reply

Jenjar
Rank
Userlevel 7
Unfortunately your older products are likely not supported on Synapse 3, meaning that they need to stay on Synapse 2. You can view all of the supported products for Synapse 3 here.

If you do have other devices supported on Synapse 3 but they are still registering on Synapse 2, you can uninstall Synapse 2 and see if they register to Synapse 3, and if not uninstall both Synapse's and reinstall 3 first, followed by 2 if some products are still not registering.
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