It would be great if we could get some traction on adding support Mac OS X for Synapse 3. I just purchased my Blackwidow Elite and would like to use it for work too which is Mac. I am disappointed there isn't cross platform support, will there ever be cross platform support or should return my keyboard for another?
Are newer devices also compatible with Synapse 2?
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Just spent all my pocket money on a mouse, in which I cant control nor use to it's fullest capability. Im furious!
Going to switch to Logitech, they handle customer service and actually listen to customers
This is unacceptable. Returning my mouse as soon as it arrives.
mainarx
They actually do have a list of requirements on a box and it states that it requires a Windows machine. But on the other hand it a has a big Bluetooth log on it, which presumes compatibility with all platforms. And mouse itself does work, just you can't tweak it. But overall I agree, a big warning lable "not compatible with Mac" would help a lot, but i actually think they won't do it on purpose, just to get bigger sale numbers.
The thing with packaging, is that I doubt whether anyone reads everything on it before heading to the checkout.
If there's a compatibility issue, the packaging should declare it boldly.
EMERALDbizVolt199
I feel your pain, in my opinion, it's bad enough for existing Mac customers who have already purchased products, to later find that they're now not supported, but to allow new buyers to purchase Razer products to find out the bad news when they try plugging them in, is poor form.
The cheapest fix could be for Razer to inform all outlets of the problem & provide them with large "INCOMPATIBLE WITH Mac OS" labels for all of their current & future Razer products, until Razer produces new packaging.
They actually do have a list of requirements on a box and it states that it requires a Windows machine. But on the other hand it a has a big Bluetooth log on it, which presumes compatibility with all platforms. And mouse itself does work, just you can't tweak it. But overall I agree, a big warning lable "not compatible with Mac" would help a lot, but i actually think they won't do it on purpose, just to get bigger sale numbers.
mainarx
End of July 2021, just got Orochi V2 and it only works with Synapse 3 that is not supported on a Mac. What a bummer
I feel your pain, in my opinion, it's bad enough for existing Mac customers who have already purchased products, to later find that they're now not supported, but to allow new buyers to purchase Razer products to find out the bad news when they try plugging them in, is poor form.
The cheapest fix could be for Razer to inform all outlets of the problem & provide them with large "INCOMPATIBLE WITH Mac OS" labels for all of their current & future Razer products, until Razer produces new packaging.
End of July 2021, just got Orochi V2 and it only works with Synapse 3 that is not supported on a Mac. What a bummer
LATEST UPDATE:
I kept the keyboard intending to give Razer a spray, but plugged it in & it did everything I needed straight out of the box, without Synapse. Nice.
If someone in the contact centre had told me that at the start, I wouldn't have had to endure all the mindless template shrouded drivel & saved a lot of frustration.
That said, I'm delighted with my Huntsman v2 Analog & won't be chewing anyone's ear.
I've contacted them since & voiced my concerns that you professionals are disappointed.
I pleaded for a slow but steady ramp up of Synapse, to bring hope & restore trust.
Sorry gamers, I don't take you seriously.
I urge professionals to politely contact Chelsea (my Super Heroine
) at Razer, she's been amazing & has been the only staff member to show Mac Razer customer respect.
I kept the keyboard intending to give Razer a spray, but plugged it in & it did everything I needed straight out of the box, without Synapse. Nice.
If someone in the contact centre had told me that at the start, I wouldn't have had to endure all the mindless template shrouded drivel & saved a lot of frustration.
That said, I'm delighted with my Huntsman v2 Analog & won't be chewing anyone's ear.
I've contacted them since & voiced my concerns that you professionals are disappointed.
I pleaded for a slow but steady ramp up of Synapse, to bring hope & restore trust.
Sorry gamers, I don't take you seriously.
I urge professionals to politely contact Chelsea (my Super Heroine
) at Razer, she's been amazing & has been the only staff member to show Mac Razer customer respect.
Hi I’m a new Razer customer and I bought a base station chroma v2 and I didn’t see that the synapse wasn’t for Mac for now, but can I use the inside dac without,thanks for tips and help
How is it possible to ship a product in 2021 with such bad software support..? Especially when they take a premium fee for it! Just bought a razer naga pro, and it is ridiculous that it does not have any support at all for Mac, no workarounds, no beta software, or a lite version. The workaround using windows is not a feasible alternative, since it does not support all the features you could expect from a first-party solution for mac. Probably have to return it if there is no news about any solution at all.
My wife dropped off my unopened Huntsman v2 Analog at the DHL Express Depot this morning for return shipment, I await a full refund.
Dear Razer Team,
Please don't leave a sizable portion of your user base out in the cold - with no Razer support for Big Sur Mac OS. At least make v1.88 compatible with OS 11 even if it is just keyboard and mouse operations. Some kind of driver that would keep us flailing about with your products. Shameful.
Please...
Please don't leave a sizable portion of your user base out in the cold - with no Razer support for Big Sur Mac OS. At least make v1.88 compatible with OS 11 even if it is just keyboard and mouse operations. Some kind of driver that would keep us flailing about with your products. Shameful.
Please...
Hello Razer Team... Hello... Hello? Wake up! Time to program Synapse 3 for Mac! We all bought the products, we just cant use them! Hello!
quickwebWineDregs803
Maybe this is more about Razer using Synapse 3 to do something that Apple isn't cool with.
I'd imagine that they'd make it loud & clear if Apple was screwing them around. :wink_:
As others have said, a lite version would be greatly appreciated as a stop-gap.
My needs are extremely simple, I only need it for my optical keyed Huntsman v2 Analog keyboard so that I choose a single colour static backlight, & media key functionality.
No fancy light shows, no multi-gear synced lighting, no voice control, that's it.
My needs are extremely simple, I only need it for my optical keyed Huntsman v2 Analog keyboard so that I choose a single colour static backlight, & media key functionality.
No fancy light shows, no multi-gear synced lighting, no voice control, that's it.
fearlesshyena
I'm almost certain Razer support doesn't even check the forums (they haven't responded here after almost a year)
It's probably a better idea for everyone who wants Synapse 3 on Mac sign this petition on Change to get them to do something
https://www.change.org/p/min-liang-tan-provide-mac-os-with-synapse-3
Done & sent $30 put towards the cause. :smile_:
Time to join the fight.
Just noticed that it's a year old & has stalled.
Come on guys, at least sign the petition, it's free & could help.
Maybe this is more about Razer using Synapse 3 to do something that Apple isn't cool with.
I'm almost certain Razer support doesn't even check the forums (they haven't responded here after almost a year)
It's probably a better idea for everyone who wants Synapse 3 on Mac sign this petition on Change to get them to do something
https://www.change.org/p/min-liang-tan-provide-mac-os-with-synapse-3
It's probably a better idea for everyone who wants Synapse 3 on Mac sign this petition on Change to get them to do something
https://www.change.org/p/min-liang-tan-provide-mac-os-with-synapse-3
Yeah... and then you just get rainbow light...
NameAlwaysInUse
Did this work? Cause Synapse 2 doesn’t support the Naga Pro, only way I found is to configure the Mouse in windows and get back to Mac...
No it did not work.
I am thinking you are right; Must use windows to configure it and go back to MAC. Very frustrating!
haha good one mate... its Razer... you can configure the keypad on windows and use it on Mac.
From my experience there will never be a solution cause Mac is a niche and doesn't bring money.
From my experience there will never be a solution cause Mac is a niche and doesn't bring money.
hola a todos, soy nuevo en esto del gaming, el dia de ayer compre un tartarus chorma con la ilucion de poder tener un teclado personalizado con el software de diseño, para el uso de photoshop, me voy enterando que el soporte para Mac os big sur no es el adecuado, espero pronto se resuelva esto.
traductor google
hola a todos, soy nuevo en esto del gaming, el dia de ayer compre un tartarus chorma con la ilucion de poder tener un teclado personalizado con el software de diseño, para el uso de photoshop, me voy enterando que el soporte para Mac os big sur no es el adecuado, espero pronto se resuelva esto.
traductor google
hola a todos, soy nuevo en esto del gaming, el dia de ayer compre un tartarus chorma con la ilucion de poder tener un teclado personalizado con el software de diseño, para el uso de photoshop, me voy enterando que el soporte para Mac os big sur no es el adecuado, espero pronto se resuelva esto.
Just checking in to say I am also waiting for an update to arrive.
I made do with the buggy experience until now, but since the upgrade to Big Sur synapse doesn't even detect that devices are connected. I sometimes get the overlay randomly appearing with the name of a profile I had registered, but they don't take effect nor can they be changed since the software no long detects devices at all.
Would love an update with at least a time line on this project. Are there any resources being directed to this at all? Its been years of "maybe sort of working" on fixing the mac side, and now things are completely broken.
I made do with the buggy experience until now, but since the upgrade to Big Sur synapse doesn't even detect that devices are connected. I sometimes get the overlay randomly appearing with the name of a profile I had registered, but they don't take effect nor can they be changed since the software no long detects devices at all.
Would love an update with at least a time line on this project. Are there any resources being directed to this at all? Its been years of "maybe sort of working" on fixing the mac side, and now things are completely broken.
CORALDarkMagentasharp853
I saw something about a workaround by turning off apple's new security feature temporarily in order to use synapse on MAC, I will try that for now.
Did this work? Cause Synapse 2 doesn’t support the Naga Pro, only way I found is to configure the Mouse in windows and get back to Mac...
I found this thread due to my synapse 3/2 on MAC(1.87) not seeing my Naga Pro mouse. When I bought it, I did not see anything that said fully functional in windows only and a normal mouse in OSX. I bought it for the extra buttons to use with my DAW in OSX. Hopefully this is being worked on. I saw something about a workaround by turning off apple's new security feature temporarily in order to use synapse on MAC, I will try that for now.
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