Synapse Not Detecting Mouse or Keyboard? | Razer Insider

Synapse Not Detecting Mouse or Keyboard?

  • 14 December 2019
  • 1 reply

Hi all, this just started the other night. My razer Synapse app is no longer detecting my mouse or keyboard.
-Razer Deathadder Chroma
-Razer Blackwidow X Chroma
Straight up at one point my keyboard stopped working. i put it into a different usb port and at least now i can type on it.
I installed an update and it has done nothing to help.
I run windows 10
Its not giving my mouse or keyboard their chroma, they aren't even showing up in the app. sent in a support ticket, waiting for a response. If anybody has any tips in the meantime that'd be fantastic. thanks.

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1 Reply

Userlevel 7
You might have tried the basics already but try reinstalling Synapse 2, do all the Windows updates, and restart. If that doesn't work...not sure