Application: RazerInstaller.exe can't install on win11

tomfire7777 · 2023-08-09T05:15:26+00:00

Hi, I can't install the razer synapse application on win11 because of the error below. Can you help me where I should look for a solution? Application: RazerInstaller.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: System.BadImageFormatException at Razer.RazerInstallerCommon.KinesisBigDataClient..ctor(System.String, Razer.RazerInstallerCommon.IRazerBigDataCredentialProvider) at Razer.RazerInstallerApp.MainModule.SetupContainer() at Razer.RazerInstallerApp.MainModule.Initialize() at Razer.RazerInstallerApp.BootStrapper.InitializeModules() at Microsoft.Practices.Prism.UnityExtensions.UnityBootstrapper.Run(Boolean) at Razer.RazerInstallerApp.BootStrapperInitializer.Initialize(Boolean, Boolean, System.String) at Razer.RazerInstallerApp.InstallerApp.OnStartup(System.Windows.StartupEventArgs) at System.Windows.Application.<.ctor>b__1_0(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object) at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.RunInternal(System.Windows.Window) at System.Windows.Application.Run(System.Windows.Window) at Razer.RazerInstallerApp.SingleInstanceManager.OnStartup(Microsoft.VisualBasic.ApplicationServices.StartupEventArgs) at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel() at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[]) at Razer.RazerInstallerApp.App.Main(System.String[]) Faulting application name: RazerInstaller.exe, version: 1.13.1.433, time stamp: 0x646c3660Faulting module name: KERNELBASE.dll, version: 10.0.22621.2070, time stamp: 0x028d9e2fException code: 0xe0434352Fault offset: 0x00148712Faulting process id: 0x0xE0C0Faulting application start time: 0x0x1D9CA7EBD33D741Faulting application path: C:\Windows\Installer\Razer\Installer\App\RazerInstaller.exeFaulting module path: C:\WINDOWS\System32\KERNELBASE.dllReport Id: ebec0929-049f-4c7d-b509-888f2a6d6841Faulting package full name: Faulting package-relative application ID:

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Application: RazerInstaller.exe can't install on win11

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