Just got the keyboard. But after installing Synapse 3, my #2 key on the numpad is not lighting up. Tried different settings. (Un)plugging the usb to a different input. Reinstalling the software. Non with result.Also noticed that when i did set up a light for that key in specific, my #1 key on the numpad would get that effect. #2 is completely unresponsive (pressing the key does get recognized). However, when i close Synapse. it does light up. Head scratching. Send help pls Edit: Also noticed that synapse doesnt save any key adjustments i make on the keyboard. but it does on my other devices

It’s weird that you and I are having the same exact issue with our keyboards. My RGB works perfect until I launch Synapse and then the key you specified, the number 2 key on the numpad stops working. What’s even weirder, it seems that the number 2 key’s RGB is addressed to the number 1 key if that makes sense. Can you test something that I’ve noticed? In Synapse if you go to Studio and set up Reactive lighting on the numpad, when I do this and press the number 2 key, the number 2 key does nothing, but the number 1 key does the “React” animation. Furthermore, if I make the number 1 key a certain color, and then change the static color of the 2 key to another color, 2 will stay dim but 1 will receive the color meant for 2.I hope Razer Support sees this thread as this is happening with multiple cases.

Blackwidow v4 X lightissue

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Blackwidow v4 X lightissue

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