Bought a Razer DAV V3 HS, tried to connect it to razer synapse but it keeps loading. How do i fix this? | Razer Insider
Skip to main content
Question

Bought a Razer DAV V3 HS, tried to connect it to razer synapse but it keeps loading. How do i fix this?

  • December 10, 2024
  • 2 replies
  • 67 views

Uxies_S

So i bought a DAV V3 HS like a 3-4 days ago, it just arrived today. the problem is i tried to connect my mouse to razer synapse V3 but it keeps loading ( it popped up ), i tried a bunch of things like restarting my computer, unpluging my mice.

ive waited around 30Min+ but it still dindt load yet and when i open it, it keeps saying detecting device. I have no idea what to do it has been like this for 1 day and more.

This topic has been closed for replies.

2 Replies

Uxies_S
  • Author
  • Insider Mini
  • December 10, 2024

send help


Razer.sushi.boi

Hello there, ​@Uxies_S!

 

Try to repair your Synapse 3 software. You can also update your mouse’s firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds along the way.

 

*Thread locked to curb conversation to PM.