Can`t login into Synapse 2.0 ``network not available`` | Razer Insider
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Can`t login into Synapse 2.0 ``network not available``

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I need to use Synapse 2.0 in order to my Razer Serval controller work, but i can`t pass the log in phase cause even disabling IPV6 and fully disabling firewall did not work, what should I do?

Best answer by JunkProducts

Hello,

Had issue with Synapse 2 and Orbweaver. Windows logs showed that Synapse 2 failed to create TLS connection and it seems that MS has disabled older unsecure TLS versions in windows.

 

So I googled guide how to enable old TLS from windows registry. Logged in Synase 2, got Orbweaver working again, set Synapse to offline mode and disabled unsecure TLS version from windows registry.

 

Would be nice if Razer either update old Synapse 2 to use up to date TLS or add Orbweaver support to Synapse 3.

 

Br,
Junk

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2 Replies

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  • JunkProducts
  • Insider Mini
  • 2 replies
  • Answer
  • March 20, 2024

Hello,

Had issue with Synapse 2 and Orbweaver. Windows logs showed that Synapse 2 failed to create TLS connection and it seems that MS has disabled older unsecure TLS versions in windows.

 

So I googled guide how to enable old TLS from windows registry. Logged in Synase 2, got Orbweaver working again, set Synapse to offline mode and disabled unsecure TLS version from windows registry.

 

Would be nice if Razer either update old Synapse 2 to use up to date TLS or add Orbweaver support to Synapse 3.

 

Br,
Junk

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1 person likes this
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    Vaquitcha
V
  • Vaquitcha
  • Author
  • Insider Mini
  • 1 reply
  • October 25, 2024
JunkProducts wrote:

Hello,

Had issue with Synapse 2 and Orbweaver. Windows logs showed that Synapse 2 failed to create TLS connection and it seems that MS has disabled older unsecure TLS versions in windows.

 

So I googled guide how to enable old TLS from windows registry. Logged in Synase 2, got Orbweaver working again, set Synapse to offline mode and disabled unsecure TLS version from windows registry.

 

Would be nice if Razer either update old Synapse 2 to use up to date TLS or add Orbweaver support to Synapse 3.

 

Br,
Junk

Tyvm, saw a video showing how to make sure TLS 1.2 is enabled and ended up at this reddit post: How to login in Razer Synapse 2.0 (fix "Network not available" error) : r/razer who complemented the other 2 TLS (1.0 and 1.1) that I had to enable too, google says it`s dangerous keeping them this way (enabled) so I followed the steps this exactly reddit post says and deactivated them (but keeping razer synapse 2.0 offline while still working)

Again, tyvm, I`ll test it from now and see if new problems appears

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