Installation error | Razer Insider
Skip to main content
Question

Installation error

  • May 28, 2023
  • 1 reply
  • 281 views

Hello, I am on macOS High Seirra. When I try to download razer synapse 2, it shows the error message "the installer encountered an error that caused the installation to fail" I was wondering if there was any fix as I recently got my new huntsman mini and would like to customize some macros and the lighting. Thank you!

Did this topic help you find an answer to your question?

1 Reply

signup
  • Insider Mini
  • 5 replies
  • June 23, 2023

I had the same problem but managed to get it (mostly) working by going into System Preferences → Security & Privacy → Input Monitoring and allowing RzUpdater.app and RzDeviceEngine.app. You may need to add them by going to the + and looking in [your-startup-drive]→ Library→ Application Support → Razer. I found them by using an app called EasyFind (by devontechnologies). If they are not there you could extract them from the package and copy them there.

I do not use the driver any more. I now use Karabiner-Elements (by pqrs). See my other post for more info.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings