Issue with Scroll Click on Razer Basilisk V3

Question

Hello everyone,I've been enjoying my Razer Basilisk V3 for a while now, and it's been an incredible experience until today. I've set up numerous shortcuts through Synapse tailored to my needs. Specifically, I use the scroll click for cycling through applications and switch profiles when I want to use it as a regular scroll click.However, today I encountered an issue. The scroll click button isn't functioning as expected. Normally, when my mouse doesn't work correctly, a Synapse update resolves the problem. But this time, there are no updates available.Here’s what I’ve tried so far:Checked for Synapse updates.	Restarted my laptop.	Created a new profile in Synapse.	Reassigned different functions to the scroll click button.Despite these efforts, the scroll click button remains unresponsive, though it still works as a regular scroll button.Has anyone else faced a similar issue or have any suggestions on how to fix this? Any help would be greatly appreciated!Thanks

Razer.sushi.boi · Answer

Hi, @VirtuRunner_88!Try cleaing it using a can of compressed air and spray it in between the gaps to remove any debris. You can also try it on a different computer just to check if the same issue persists. If it does, send me a PM along with your mouse’s serial number so I can validate it in our database and look for other workarounds.*Thread locked to curb conversation to PM.

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