Problem with Synapse 3... failed to start | Razer Insider
Skip to main content

Problem with Synapse 3... failed to start

  • December 30, 2022
  • 17 replies
  • 239 views

mini2109
Hi. I've had a problem with Synapse 3 for some time now (maybe after upgrading to Windows 11...). Every now and then I get this error while loading the program. Redo doesn't help. I've already tried reinstalling the app and it helps for a few days and then again. I tried to enable the "service" razer synapse in the WIndows settings but it also does not work - this error is shown (screen below). Have any ideas?

17 Replies

  • 109 replies
  • December 30, 2022
try to uninstall synapse and clean it with the razer tool https://rzr.to/Tf53xj synapse does not have a clean install option.

mini2109
  • Author
  • Insider
  • 88 replies
  • December 30, 2022
AndreAzevedo
try to uninstall synapse and clean it with the razer tool https://rzr.to/Tf53xj synapse does not have a clean install option.
Not working

  • 109 replies
  • December 30, 2022
mini2109
Não está funcionando
So it's worse than I imagined. doesn't even synapse check and install all the dependencies? or is there something blocking.

mini2109
  • Author
  • Insider
  • 88 replies
  • December 31, 2022
For the 3rd time - after uninstalling, manually cleaning the folders and the registry, the application finally works. But I'm afraid to turn off the computer because I'm afraid that after restarting everything won't break.

  • 109 replies
  • December 31, 2022
It is common for some drivers to experience issues when undergoing a Windows update. in many cases, a clean install of Windows is the best choice. congratulations solved.

mini2109
  • Author
  • Insider
  • 88 replies
  • January 1, 2023
AndreAzevedo
It is common for some drivers to experience issues when undergoing a Windows update. in many cases, a clean install of Windows is the best choice. congratulations solved.
It's an idea but I really don't want to reinstall everything from scratch - making a backup and restoring doesn't make sense because it will be the same as the update. Btw, I have the impression that after installing Windows 11 I have only problems with Razer accessories. Basilisk v3 pro has some weird problem when scrolling down that it goes up by itself from time to time.

  • 2 replies
  • January 1, 2023
Having the same problem here, program worked fine until yesterday. Razor central launches on start up but when i click login the program just crashes. Re-installed 4 times with the cleaner and same thing happens. No clue whats going on at this point. I have gone back and tried RS 2 and it works fine allowing me to login, but my current mouse is not supported only on RS 3.

  • 3 replies
  • January 1, 2023
If anyone knows for some reason my blackshark v2 pros work but then once i stick in the mic into the headphones they stop working and i cant hear anything. If anyone could help that would be very appreciated.

  • 109 replies
  • January 2, 2023
AR0C1
Having the same problem here, program worked fine until yesterday. Razor central launches on start up but when i click login the program just crashes. Re-installed 4 times with the cleaner and same thing happens. No clue whats going on at this point. I have gone back and tried RS 2 and it works fine allowing me to login, but my current mouse is not supported only on RS 3.
try starting synapse 3 in offline mode as a guest.

  • 109 replies
  • January 2, 2023
7578599
If anyone knows for some reason my blackshark v2 pros work but then once i stick in the mic into the headphones they stop working and i cant hear anything. If anyone could help that would be very appreciated.
activate the warranty.

  • 3 replies
  • January 3, 2023
AndreAzevedo
activate the warranty.
I got it to work, thanks alot but if you know by chance how when I boot up my pc like 4 or 5 different razor things open and some of which i dont even have. Do I have to unistall them or somthing

  • Insider Mini
  • 38 replies
  • January 3, 2023
AndreAzevedo
activate the warranty.
thank you for your tips

  • 2 replies
  • January 4, 2023
AndreAzevedo
activate the warranty.
I can not, before I get a chance to click login or guest the program crashes.
AndreAzevedo
try starting synapse 3 in offline mode as a guest.
I can not, before I get a chance to click login or guest the program crashes.

  • 109 replies
  • January 4, 2023
AR0C1
I can not, before I get a chance to click login or guest the program crashes. I can not, before I get a chance to click login or guest the program crashes.
maybe you have to clean windows completely

  • 109 replies
  • January 4, 2023
7578599
I got it to work, thanks alot but if you know by chance how when I boot up my pc like 4 or 5 different razor things open and some of which i dont even have. Do I have to unistall them or somthing
LOL don't click on any of that

  • 3 replies
  • January 5, 2023
AndreAzevedo
LOL don't click on any of that
yes I know but is their any chance i can like make it stop turning on during startup? or not

  • 109 replies
  • January 5, 2023
show where this appears in a print
7578599
yes I know but is their any chance i can like make it stop turning on during startup? or not
show where this appears in a printscreen. so I can know how to help.