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Problems with Synapse Profiles

  • December 3, 2020
  • 4 replies
  • 938 views
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Hello everyone. I'm new here and I'm still learning how to use Synapse, but I believe I found a problem. I make illustrations and Manga and won a Razer Tartarus V2 to use its programmable buttons for my work. The program has an option that automatically switches the profile when you open the chosen game / program, but for some reason it doesn't work properly and that's where the problem is. Sometimes it switches correctly, sometimes it doesn't and sometimes it even chooses the wrong profile. At the moment, I'm changing profiles manually via a button programmed for this, but I would like to have this function working. Does anyone know how to proceed or could this be a bug?
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4 Replies

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  • jakw0lf
  • Insider
  • 609 replies
  • December 3, 2020
Have you tried linking the games(compatible) to the Tartarus V2 first via Synapse? Synapse > Profiles > Devices > Razer Tartarus V2 > Linked Games + / Select a game or two to link to this profile
Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
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  • ederstk
  • Author
  • 4 replies
  • December 3, 2020
Hi, thanks for answering. I did just that in the settings, but it still has the problem of automatic profile switching. Later when I get home, I should try to reinstall Synapse to see if it works.
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  • ederstk
  • Author
  • 4 replies
  • December 6, 2020
jakw0lf
Have you tried linking the games(compatible) to the Tartarus V2 first via Synapse? Synapse > Profiles > Devices > Razer Tartarus V2 > Linked Games + / Select a game or two to link to this profile
Unfortunately, I tried to reinstall and the problem remains. I removed the apps from the profile list and associated a button to switch profiles manually. At least, it works that way. Thanks for the help! :wink_:
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  • ederstk
  • Author
  • 4 replies
  • December 20, 2020
jakw0lf
Have you tried linking the games(compatible) to the Tartarus V2 first via Synapse? Synapse > Profiles > Devices > Razer Tartarus V2 > Linked Games + / Select a game or two to link to this profile
Hello again. I think I found the problem! The automatic switching of profiles returned to work and with a delay of 2 seconds between switching apps. All I did was disable the popup messages that appeared in the corner of the screen when changing profiles. Now I identify which profile is active by the colors I have programmed for each one. Thanks again for the help!
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  • YellowRosegeofocus684
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