Random peripheral disconnects when connected via USB hub.

linkcoolIceberg367 · 2019-05-21T21:03:16+00:00

Hi Guys I've got a Razer Ornata Chroma, Razer Mamba Tournament Edition and a Goliathus Chroma. I have had this issue for awhile now and have tried every single solution on this forum including a reload of Windows, removing the driver files, reinstalling, etc. etc. etc..... to no avail. I have tried both a Coolermaster laptop stand and a Deepcool, the Coolermaster modular stand allows for a 3.5v external PSU to be connected to the USB hub. With and without the external power the same issue occurs. Same thing with the Deepcool, however it became less frequent funnily enough, with just a back to back USB 2.0 cable. While the USB 3.0 cable as I understand it allows for more power to be drawn, still don't think its a power issue. Are there any working solutions on the horizon @Razer??? Pretty ridiculous to get fully kitted out and then to have this issue. I am even willing to buy a USB hub that will work at this point, any suggestions around that guys? Will connecting it directly to the laptop help? I know its quite crude but anything is better than this. Is it possible to downgrade your version of Synapse, it seems that an update creeped along towards the beginning of the year because for a few months there were no issues. May even be a Windows update, however I doubt that considering Synapse 3.0 has done far more updates than Windows. I know its a ton of questions in one post but any help will be appreciated. Thanks Dave

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Random peripheral disconnects when connected via USB hub.

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