Razer death adder v2 pro doesn’t turn on | Razer Insider
Skip to main content
Hi there,

I have been using this mouse for over half a year now flawlessly. Recently, the wireless mode (2.4ghz and Bluetooth) doesn’t work at all. It doesn’t get into paring mode and the rgb is off. The mouse only works with usb cable now.
Have you tried running the pairing utility and updating its firmware? If not yet, just follow the steps here. If that didn't help, PM me the serial number so I can validate its model and check for other model-specific steps to help you resolve the issue.



*Thread locked to curb conversation to PM.