I purchased Razer Kraken Tournament Edition a few days ago, before that I have Synapse 3 installed and running well with this headset until yesterday. When I turned on my PC, there was odd crackling sound when I change the volume level of the pc I can't hear anything other than this - (https://goo.gl/xTeY4N) audio file recorded on my phone via the Razer Headset I bought. When I changed the audio output device or changed the headset, it worked fine.
I tried to troubleshoot and here is what I found out.
I uninstalled Synapse 3 and all the drives associated with Razer Kraken Tournament Edition. When I plug back in the Razer Kraken Tournament Edition, it worked no problem, But when I decided to install the Synapse 3 again, the problem was back, and I had to uninstall Synapse 3 again and all the drivers for the Headset.
So now I'm running using Synapse 2, and it's fine but sad to say I cannot use THX SPATIAL AUDIO and all other features that come with it...
Win10 version 1803 (OS Build 17134.590)
Any help will be much appreciated.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.