Razer Raptor 27 not being recognized by Razer Synpase Beta

Question

I’ve had my Razer Raptor 27 for a long while now with little to no issue. Recently I decided to install the beta and it’s super nice, however it doesn’t recognize my Raptor and I’m not sure why. The beta recognizes it when I plug it into any other device, but when it’s plugged into my main PC, it doesn’t properly link up. There is no issue with the display itself, it functions perfectly fine as a monitor.I’ve tried repairing synapse, using the repair tool, playing with the connections, basically everything listed, but it just won’t pick up on it. I had to downgrade back to the main build because otherwise it wouldn’t recognize it.

tedblight · Answer

Mind does the same.My Raptor 27 - 144 Hz works fine, even the USB pass thoughworks. I’ve updated the monitor firmware. It is seen in Synapse 3 but not the beta. I can see it in device manager HIDas a Raptor 27. Any tips would be appreciated.

Sign up

Log in with Razer ID to create new threads and earn badges.

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

Scanning file for viruses.

This file cannot be downloaded