Razer Synapse: Not picking up Kiyo Pro

Question

Hey.Recently purchased a 2nd hand Razer Kiyo Pro.I have downloaded Razer Synapse but it won’t pick up that the Kiyo Pro is connected. The camera is working fine but Synapse won’t recognise it is there- all I see is the message “Please connect a Razer Synapse enabled device”.  Any ideas/suggestions? Synapse: Version 1.88 (1.88.20)Mac: 2021 Macbook Pro Mac OS Ventura 13.4 Thanks

FiszPL · Answer

Kiyo Pro is Synapse 3 only compatible.Synapse 3 software is not avialable on macOS. So you can only use it as a generic webcam, maybe some 3rd party app will take care of its settings.

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