Razer Viper Ultimate lights turning on on sleep
My Razer Viper Ultimate mouse has lights turned off, as does its dock. However, if I sleep my PC then the mouse goes into using light spectrum, and this remains the case until the PC is woken up again.
Razer Synapse is configured to turn off the lights when the monitor goes to sleep, but right now it's turning them on when the PC goes to sleep. If Razer Synapse is not running when I sleep the PC then everything works correctly, but I don't want to have to keep closing it before sleep.
I am running Windows 11, but had the same issue with Windows 10 on a different PC. Razer Synapse is up-to-date.
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- Razer Support
QuitchyThat's odd. Please gather your Razer Synapse 3.0's logs. Save them via Google Drive or any online drive, then paste the shareable in your PM. Let's continue our conversation privately.
My Razer Viper Ultimate mouse has lights turned off, as does its dock. However, if I sleep my PC then the mouse goes into using light spectrum, and this remains the case until the PC is woken up again. Razer Synapse is configured to turn off the lights when the monitor goes to sleep, but right now it's turning them on when the PC goes to sleep. If Razer Synapse is not running when I sleep the PC then everything works correctly, but I don't want to have to keep closing it before sleep. I am running Windows 11, but had the same issue with Windows 10 on a different PC. Razer Synapse is up-to-date.
- Razer Support
krule1312This needs an investigation. Please send me a PM too.
Just wanted to clarify that I have the same issue with same exact mouse and OS.
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