Synapse 3 False Model Recognition | Razer Insider
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Yesterday i have plugged in my new mouse, the Razer Deathadder Essential, BLACK Edition.

Then i have installed Synapse. But the Software recognized the BLACK Edition as the WHITE Edition.



Why is that? What can i do?
You can only submit a ticket on https://support.razer.com/contact-support/

Or maybe @Razer.Speedcr0ss can help 🙂
Kain-Reaver
Yesterday i have plugged in my new mouse, the Razer Deathadder Essential, BLACK Edition.

Then i have installed Synapse. But the Software recognized the BLACK Edition as the WHITE Edition.



Why is that? What can i do?




That's odd. Did you try repairing the Razer Synapse 3.0? I suggest contacting our Support Team or sending me a PM so I can help you initiate a support ticket.



Thanks for the mention, FiszPL.
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