Synapse 3 False Model Recognition | Razer Insider
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Synapse 3 False Model Recognition

  • July 27, 2022
  • 2 replies
  • 7 views
K
Yesterday i have plugged in my new mouse, the Razer Deathadder Essential, BLACK Edition. Then i have installed Synapse. But the Software recognized the BLACK Edition as the WHITE Edition. Why is that? What can i do?
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    2 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • 7586 replies
    • July 27, 2022
    You can only submit a ticket on https://support.razer.com/contact-support/ Or maybe @Razer.Speedcr0ss can help :)
    Razer.Speedcr0ss
    Kain-Reaver
    Yesterday i have plugged in my new mouse, the Razer Deathadder Essential, BLACK Edition. Then i have installed Synapse. But the Software recognized the BLACK Edition as the WHITE Edition. Why is that? What can i do?
    That's odd. Did you try repairing the Razer Synapse 3.0? I suggest contacting our Support Team or sending me a PM so I can help you initiate a support ticket. Thanks for the mention, FiszPL.
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