Good afternoon, when you run the synapse 3 installer, the command line opens, immediately disappears and that's it, before that synapse 3 worked for me, but after it stopped working, it just didn't start, I decided to reinstall it, but all in vain
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Same issue here, been happening for over a month. Did you find a solution at all?
i got problem with instaling SYNAPSE 3 - every time i got error 142
below all my instal info:
[03/17/2024 08:30:13] Success   Setup started: C:\Windows\Installer\Razer\Installer\1706833518hOMbCUO9RazerAppEngineSetup-v4.0.272.exe
03/17/2024 08:30:13] Notice   Setup engine version: 4.0.272.0
<03/17/2024 08:30:13] Notice   Product: RazerAppEngine, version 4.0.272
203/17/2024 08:30:13] Success   Language set: Primary = 21, Secondary = 1
r03/17/2024 08:30:13] Success   Verify archive integrity
i03/17/2024 08:30:13] Skipped   Date expiration check
r03/17/2024 08:30:13] Skipped   Uses expiration check
x03/17/2024 08:30:13] Success   System requirements check
r03/17/2024 08:30:13] Success   Load plugin: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\IRZip.lmd
r03/17/2024 08:30:13] Success   Load plugin: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\Wow64.lmd
\03/17/2024 08:30:13] Success   Include script: _SUF70_Global_Functions.lua
_03/17/2024 08:30:13] Notice   Start project event: Global Functions
r03/17/2024 08:30:13] Success   Run project event: Global Functions
n03/17/2024 08:30:13] Notice   Start project event: On Startup
Â03/17/2024 08:30:13] info   OnStartup() --- START
003/17/2024 08:30:13] info   LogStartupInfo() --- START
103/17/2024 08:30:13] info   ParseCmdlineForSilentMode() --- START
Â03/17/2024 08:30:13] info      ParseCmdlineForSilentMode arg: 1, : C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\irsetup.exe
\03/17/2024 08:30:13] info      ParseCmdlineForSilentMode arg: 2, : /S
i03/17/2024 08:30:13] info      ParseCmdlineForSilentMode arg: 3, : __IRCT:1
i03/17/2024 08:30:13] info   ParseCmdlineForSilentMode() --- END
/03/17/2024 08:30:13] info   GetOSInfo() --- START
03/17/2024 08:30:13] info   GetOSName:Windows 10
(03/17/2024 08:30:13] info   OS Version:10.0.22631
a03/17/2024 08:30:13] info   Is64Bit:True
03/17/2024 08:30:13] info   GetOSInfo() --- END
f03/17/2024 08:30:13] info      gEnvironment: PRODUCTION
O03/17/2024 08:30:13] info      gIsProductionBuild: True
n03/17/2024 08:30:13] info      gIsProductInstaller: False
03/17/2024 08:30:13] info      gIsUpgradeInstaller: False
Â03/17/2024 08:30:13] info      gIncludeExtraChromaApp: False
03/17/2024 08:30:13] info      AppFolder: C:\Program Files\Razer\RazerAppEngine Setup
C03/17/2024 08:30:13] info      StartProgramsFolderCommon: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
03/17/2024 08:30:13] info      ProgramFilesFolder: C:\Program Files (x86)
t03/17/2024 08:30:13] info      ProgramFilesFolder64: C:\Program Files
Â03/17/2024 08:30:13] info      ApplicationDataFolderCommon: C:\ProgramData
Â03/17/2024 08:30:13] info      ApplicationDataFolder: C:\Users\madfa\AppData\Roaming
03/17/2024 08:30:13] info      AppShortcutFolderName:Â
03/17/2024 08:30:13] info      MyDocumentsFolder: C:\Users\madfa\Documents
b03/17/2024 08:30:13] info      CommonDocumentsFolder: C:\Users\Public\Documents
803/17/2024 08:30:13] info      DesktopFolder: C:\Users\madfa\Desktop
003/17/2024 08:30:13] info      DesktopFolderCommon: C:\Users\Public\Desktop
n03/17/2024 08:30:13] info      TempFolder: C:\Users\madfa\AppData\Local\Temp
p03/17/2024 08:30:13] info      TempLaunchFolder: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0
003/17/2024 08:30:13] info      gInstallDir: C:\Program Files\Razer\RazerAppEngine Setup
803/17/2024 08:30:13] info      gInstallDataDir: C:\ProgramData\Razer\RazerAppEngine
<03/17/2024 08:30:13] info      ProductName: RazerAppEngine
a03/17/2024 08:30:13] info      gProductName: RazerAppEngine
Â03/17/2024 08:30:13] info      gDisplayName: RazerAppEngine
/03/17/2024 08:30:13] info      gDisplayShortcutName: RazerAppEngine
003/17/2024 08:30:13] info      gRazerAppEngine: RazerAppEngine
/03/17/2024 08:30:13] info      gRazerAppEngineExe: RazerAppEngine.exe
303/17/2024 08:30:13] info      gRazerAppEnginePathExe: C:\Program Files\Razer\RazerAppEngine\RazerAppEngine.exe
03/17/2024 08:30:13] info      gApplicationHost:Â
03/17/2024 08:30:13] info      gRazerAppEngineExeCmdline: --url-params=apps=
i03/17/2024 08:30:13] info      gRazerAppEngineExeAutoStart: "C:\Program Files\Razer\RazerAppEngine\RazerAppEngine.exe" --url-params=apps=
A03/17/2024 08:30:13] info      gRazerAppEngineExeAutoStartHidden: "C:\Program Files\Razer\RazerAppEngine\RazerAppEngine.exe" --url-params=apps= --launch-force-hidden=
u03/17/2024 08:30:13] info      gElevationServiceVersion: 1.1.0.0
-03/17/2024 08:30:13] info      gRazerAppEngineExeDir: C:\Program Files\Razer\RazerAppEngine
o03/17/2024 08:30:13] info      gStartMenuFolder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Razer
:03/17/2024 08:30:13] info      user_info.IsAdmin: True
003/17/2024 08:30:13] info      LaunchUserName: madfa
03/17/2024 08:30:13] info      LaunchUserApplicationDataFolder: C:\Users\madfa\AppData\Roaming
:03/17/2024 08:30:13] info      SHF_APPLICATIONDATA_LOCAL: C:\Users\madfa\AppData\Local
Â03/17/2024 08:30:13] info      gAppDataLocal: C:\Users\madfa\AppData\Local
U03/17/2024 08:30:13] info      gWebCacheDir : C:\Users\madfa\AppData\Local\Razer\RazerAppEngine
a03/17/2024 08:30:13] info      InstallerType from setup_const.ini: Normal
A03/17/2024 08:30:13] info      gUseLWIUninstall : False
]03/17/2024 08:30:13] info      gHostIP: 52.77.9.98
o03/17/2024 08:30:13] info      gAddIPToHost: False
D03/17/2024 08:30:13] info      gAppEngineVersion: 4.0.272
/03/17/2024 08:30:13] info      gProductVersion: 4.0.272
.03/17/2024 08:30:13] info      gWebAppDir: C:\Users\madfa\AppData\Local\Razer\RazerAppEngine\User Data\Apps
Â03/17/2024 08:30:13] info      UninstallSynapse3 from setup_const.ini: 0
d03/17/2024 08:30:13] info      gUninstallSynapse3: False
p03/17/2024 08:30:13] info      gInstallWebAppCache: False
Â03/17/2024 08:30:13] info      WebInstaller from setup_const.ini: 0
b03/17/2024 08:30:13] info      gIsProductWebInstaller: False
p03/17/2024 08:30:13] info      gAddGMS3Dependencies: False
f03/17/2024 08:30:13] info      gAddSynapse3DriversDependencies: False
l03/17/2024 08:30:13] info      gUninstallOldRzAppEngine: False
e03/17/2024 08:30:13] info      gDisableLWIForDriverInstallation: False
m03/17/2024 08:30:13] info   IsSystemMode_NotReliable() --- START
d03/17/2024 08:30:13] info      LaunchUserName: madfa
Â03/17/2024 08:30:13] info      IsSystemMode_NotReliable result: False
Â03/17/2024 08:30:13] info   IsSystemMode_NotReliable() --- END
f03/17/2024 08:30:13] info   ParseCmdlineForAppDataDir() --- START
]03/17/2024 08:30:13] info      ParseCmdlineForAppDataDir arg: 1, : C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\irsetup.exe
<03/17/2024 08:30:13] info      ParseCmdlineForAppDataDir arg: 2, : /S
703/17/2024 08:30:13] info      ParseCmdlineForAppDataDir arg: 3, : __IRCT:1
703/17/2024 08:30:13] info   ParseCmdlineForAppDataDir() --- END
/03/17/2024 08:30:13] info   ParseCmdlineForLaunchApp() --- START
>03/17/2024 08:30:13] info      ParseCmdlineForLaunchApp arg: 1, : C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\irsetup.exe
x03/17/2024 08:30:13] info      ParseCmdlineForLaunchApp arg: 2, : /S
:03/17/2024 08:30:13] info      ParseCmdlineForLaunchApp arg: 3, : __IRCT:1
g03/17/2024 08:30:13] info   ParseCmdlineForLaunchApp() --- END
A03/17/2024 08:30:13] info   ParseCmdlineForSkipSameVersion() --- START
c03/17/2024 08:30:13] info      ParseCmdlineForSkipSameVersion arg: 1, : C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\irsetup.exe
e03/17/2024 08:30:13] info      ParseCmdlineForSkipSameVersion arg: 2, : /S
h03/17/2024 08:30:13] info      ParseCmdlineForSkipSameVersion arg: 3, : __IRCT:1
r03/17/2024 08:30:13] info   ParseCmdlineForSkipSameVersion() --- END
h03/17/2024 08:30:13] info   ParseCmdlineForMigrateRzAppEngine() --- START
o03/17/2024 08:30:13] info      ParseCmdlineForMigrateRzAppEngine arg: 1, : C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\irsetup.exe
e03/17/2024 08:30:13] info      ParseCmdlineForMigrateRzAppEngine arg: 2, : /S
V03/17/2024 08:30:13] info      ParseCmdlineForMigrateRzAppEngine arg: 3, : __IRCT:1
s03/17/2024 08:30:13] info   ParseCmdlineForMigrateRzAppEngine() --- END
i03/17/2024 08:30:13] info      gLaunchApp: False
03/17/2024 08:30:13] info      gSkipSameVersion: False
003/17/2024 08:30:13] info      gMigrateRzAppEngine: False
a03/17/2024 08:30:13] info   LogStartupInfo() --- END
e03/17/2024 08:30:13] info   OnStartup() --- END
a03/17/2024 08:30:13] Success   Run project event: On Startup
:03/17/2024 08:30:13] Notice   Start project event: On Pre Install
T03/17/2024 08:30:13] info   OnPreInstall() --- START
r03/17/2024 08:30:13] info      gIsProductInstaller: False
03/17/2024 08:30:13] info      gIsUpgradeInstaller: False
03/17/2024 08:30:13] info   Is_Install_RazerAppEngine() --- START
i03/17/2024 08:30:13] info      gAppEngineVersion: 4.0.272
S03/17/2024 08:30:13] info      key: Software\Razer\RazerAppEngine
-03/17/2024 08:30:13] info   DoesRegistryNameExists() --- START
a03/17/2024 08:30:13] info      DoesRegistryNameExists mainKey: 3 (HKEY_LOCAL_MACHINE), subKey: Software\Razer\RazerAppEngine, nameToSearch: version
/03/17/2024 08:30:13] info      DoesRegistryNameExists mainKey: 3 (HKEY_LOCAL_MACHINE), subKey: Software\Razer\RazerAppEngine, key not exists
403/17/2024 08:30:13] info      DoesRegistryNameExists result: False
403/17/2024 08:30:13] info   DoesRegistryNameExists() --- END
/03/17/2024 08:30:13] info      HKEY_LOCAL_MACHINE, key: Software\Razer\RazerAppEngine, currentValue:Â
e03/17/2024 08:30:13] info      no version detected. going to install ...
s03/17/2024 08:30:13] info      return install: True
S03/17/2024 08:30:13] info   Is_Install_RazerAppEngine() --- END
:03/17/2024 08:30:13] info      gInstallRazerAppEngine: True
C03/17/2024 08:30:13] info      RazerAppEngine Installer detected
003/17/2024 08:30:13] info   StopService() --- START
t03/17/2024 08:30:13] info      serviceName: razer_elevation_service
s03/17/2024 08:30:13] info      serviceDisplayName: Razer Elevation Service
o03/17/2024 08:30:13] info      Service status is 0, SERVICE_NOT_FOUND
Â03/17/2024 08:30:13] info       Service not found
>03/17/2024 08:30:13] info   OnPreInstall() --- END
r03/17/2024 08:30:13] Success   Run project event: On Pre Install
-03/17/2024 08:30:13] Success   Free space check on drive: C:\
E03/17/2024 08:30:13] Success   Set uninstall data folder: C:\WINDOWS\Installer\Razer\RazerAppEngine
203/17/2024 08:30:13] Success   Set uninstall config file name: C:\WINDOWS\Installer\Razer\RazerAppEngine\uninstall.xml
r03/17/2024 08:30:13] Success   Uninstall config file not merging
R03/17/2024 08:30:13] Success   Create folder: C:\WINDOWS\Installer\Razer\RazerAppEngine\
C03/17/2024 08:30:13] Success   Create uninstall data folder: C:\WINDOWS\Installer\Razer\RazerAppEngine
Â03/17/2024 08:30:13] Notice   Start project event: On Install Error
03/17/2024 08:30:13] info   OnInstallError!
003/17/2024 08:30:14] Success   Run project event: On Install Error
103/17/2024 08:30:14] Error      Create uninstall data file: C:\WINDOWS\Installer\Razer\RazerAppEngine\uninstall.dat (142)
t03/17/2024 08:30:14] Success   Delete image file: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\IRIMG1.JPG
c03/17/2024 08:30:14] Success   Delete image file: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\IRIMG2.JPG
a03/17/2024 08:30:14] Success   Delete primer file: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\appEngine.ico
R03/17/2024 08:30:14] Success   Delete plugin file: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\IRZip.lmd
003/17/2024 08:30:14] Success   Delete plugin file: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\Wow64.lmd
r03/17/2024 08:30:14] Notice   Exit setup process (Return code: 142)
Good afternoon, when you run the synapse 3 installer, the command line opens, immediately disappears and that's it, before that synapse 3 worked for me, but after it stopped working, it just didn't start, I decided to reinstall it, but all in vain
Hi, I have the same issue even with the new Version RazerSynapseInstaller_v1.17.0.597.
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