Synapse can't record anything (macro) if Synapse it's on background.

My problem is: I try to record a macro with mouse movement and clicks, also keyboard typing, outside the Synapse software, because if not... How can I imagine where to place my mouse and do click properly? When I start the record of the macro in Synapse, I change to my game and start doing a task (select one by one all my crew and send them to do a quest. This task is very repetitive and I would like to automate it, because it's always the same). When I finish it, I return to Synapse software and... nothing was recorded. I even create a shortcut to start the record of the macro outside the Synapse software, but the result is the same; nothing. What am I doing wrong?? Please, help me. Or I'm doing things wrong of the software doesn't work properly. I'm on Win10-64 and I use a Naga Trinity mouse. If this kind of thing it's not possible to do with the mouse and Synapse, I will simply return the mouse.