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Synapse not detecting mouse

  • December 30, 2022
  • 3 replies
  • 19 views

I have a Razer Naga X. It's worked previously, but now neither Synapse 2 or 3 will detect it. I can't find anywhere to reinstall my mouse drivers that doesn't direct me to use Synapse. I've reinstalled Synapse 3 and rebooted my PC, but I'm not having any luck. Any help would be greatly appreciated.

3 Replies

  • Author
  • 2 replies
  • December 30, 2022
I'm now seeing a "Driver error" on my Windows devices - no insight into how to resolve this without using Synapse. I've tested my mouse on another PC with Synapse 3 installed, where it has been detected without issue.

  • 109 replies
  • December 30, 2022
try to uninstall synapse and clean it with the razer tool https://rzr.to/Tf53xj

Razer.Speedcr0ss
  • Razer Support
  • 7870 replies
  • December 31, 2022
HazelBun
I have a Razer Naga X. It's worked previously, but now neither Synapse 2 or 3 will detect it. I can't find anywhere to reinstall my mouse drivers that doesn't direct me to use Synapse. I've reinstalled Synapse 3 and rebooted my PC, but I'm not having any luck. Any help would be greatly appreciated.
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