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Synapse3 cant detect my device !

  • October 15, 2025
  • 7 replies
  • 118 views
woeihaur84

Hi everyone : who have facing this problem ? happening start on today ! when after i update latest nvidia app driver ! my Razer black shark v2 usb + Razer viper 8k cant detect on synapse 3 !

but my windows showing detected device ! i trying uninstall few time synapse 3 still cant solve my problem ! 

Best answer by Morpheus1123

I change DNS to a public DNS, reboot my computer. Then Razer Synapse 3 can detect my Viper v3 PRO. I test many times, it works well. Maybe this issue caused by network reasons.

    S

    7 Replies

    D

    Im facing the exact issue(this morning it worked)
    Bidnt update Nvidia driver. But windows update installed the following:
    2025-10 Cumulative Update for Windows 11, version 25H2 for x64-based Systems (KB5066835) (26200.6899)
    2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 25H2 for x64 (KB5066128)

    S
    woeihaur84
    woeihaur84
    • woeihaur84
    • Author
    • Insider Mini
    • October 15, 2025

    Im facing the exact issue(this morning it worked)
    didnt update Nvidia driver. but is windows update installed the following:
    2025-10 Cumulative Update for Windows 11, version 25H2 for x64-based Systems (KB5066835) (26200.6899)
    2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 25H2 for x64 (KB5066128)

    Maybe this make it  ! i oso update windows too 

    Morpheus1123
    • Morpheus1123
    • Insider Mini
    • October 16, 2025

    Me too.

    After installing KB5066835 and KB5066128 on my Windows 11 25H2, my Viper v3 PRO can’t be detected by Razer Synapse 3.
     


    •  
    woeihaur84
    Morpheus1123
    • Morpheus1123
    • Insider Mini
    • Answer
    • October 16, 2025

    I change DNS to a public DNS, reboot my computer. Then Razer Synapse 3 can detect my Viper v3 PRO. I test many times, it works well. Maybe this issue caused by network reasons.

    S
    S
    • SauDepp
    • Insider Mini
    • October 16, 2025

    I change DNS to a public DNS, reboot my computer. Then Razer Synapse 3 can detect my Viper v3 PRO. I test many times, it works well. Maybe this issue caused by network reasons.

    😘😘😘

    Made my day! THX for your hint!!

     

    Beneath, time for EU user to check out those new provided DNS (DSGVO) !!

     

    Regards

    Morpheus1123
    D

    I didn't change my DNS settings. This morning It returned to work as normal.
    I don't know what changed... (No Windows updates were installed either).

    woeihaur84
    woeihaur84
    • woeihaur84
    • Author
    • Insider Mini
    • October 19, 2025

    i already change to synapse 4 solve my problem ! hope new synapse 4 no bug as previously ! last year my black shark v2 reverse sound both side ! now i using few days no happen that bug at the moment ! 

     

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