uninstalling Razer Synapse
If you ever have an issue with a Razer system uninstall Razer Synapse. You have no idea how many issues I've solved by uninstalling Synapse.
Sometimes when you have some sort of issue the first idea will be to do a hard reset, and when the issue persists you'll assume it's a harware issue and get ready to send it in. The only problem is that Synapse is always installed by default, even on hard resets and is usually the cause of most of your issues.
I have no idea what the Synapse devs are doing over at Razer. Literal non-stop problems.
TL;DR uninstall Razer Synapse if you have an issue with a Razer System.
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