Valorant game ban because of Raze Synapse

ArcadianPritam · 2023-04-10T15:42:35+00:00

I was using Logitecvh and coolermaster mouse before, recently purchased Raze Deathadder V2. While plugging in the mouse Razer synapse got automatically installed., Thjat was the last software installation I made in my pc. # days back I got an account and hardware suspension from Riot on valorant. While raising a ticket got reply from them that and unathorized software which can gain some added advantage in game have been used in the PC and hence there vanguard automatically gave me a HW and account ban. Looking at the current softwares installed in the PC while I got the ban Razer synapse was the only new software. I tried to get the exact name of the software from them but due to their policies they are not revealing the software name. It is very much dissaponiting and frustating that in a game where I have put a lot of money and time I got banned due to use of Raze mouse. I am attaching the software list installed and the ticket snapshot. I really need some hel to get them recovered and the ban removed.

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Valorant game ban because of Raze Synapse

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