Why does Razer refuse to explain why synapse 3 is still in beta

TKmoney01 · 2019-09-13T07:08:57+00:00

I'm really just done with this software (and probably razer too). i have had issues with it since day one. Support is the most useless avenue ever unless you want to RMA your broken product. The latest issue is that i literally cant see/pick any games/exe's to link to profiles. this is right after a fresh format of windows too! I wont even go into all the random crashes, and issues with keys sticking randomly lol. What i really want to know: WTF is the plan with this software?!?!? its been in beta for years, and is still an unstable dumpster fire. its like there is ONE computer science intern developing it with no road map, or coherent direction. Half of my peripherals work in 3 but i have to install an old version for my slightly older peripherals? how have all legacy devices not been added yet!? The interface is clunky, confusing and ridiculously simplistic (in a bad way). is this thing even getting patched anymore? Its a joke that we pay a premium for devices, and they dont work properly because of this stunted software. I used to be super into razer like 7-8 years ago, but this software has completely ruined the entire experience. ive already started moving to steel series, and will probably continue down that path once the razer stuff eventually fails completely. I just want an honest explanation why this software has been in beta so long. the lack of communication on this from razer is the most frustrating part of all of this.

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Why does Razer refuse to explain why synapse 3 is still in beta

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