Bad move: Switching from Synapse 3 back to Synapse 4

OrigSleuth · 2025-08-26T14:50:46+00:00

I was recently contacted by Razer Support about a ticket I opened at the beginning of the year. They wanted me to try Synapse 4 again. I told them of the trials but they convinced me to install Synapse 4! Bad Move.It took 3 days to unscramble the profiles of the 3 Razer products. The fourth device (Nari headset), when I select a duplicate profile, in order to remove the profile, the program crashes. No end of additional bugs, all of which existed previously and have been reported. These include:Sync mismatch. The system detects a mismatch between the cloud and local storage. This happened multiple times. After I “upgraded” to Synapse 4, a few profiles became blank, and had to be reworked. This meant that I had to check every profile that it was correct. The Nari Tab became blank after a few minutes, thus making it impossible to review the profiles. Linked and existing programs, are claimed by Synapse that they do not exist. Even though other programs in the same folder can be found without issue. Chroma profiles are not being used when the relevant program is selected. Plus when trying to add a particular profile to a program, it is very difficult as the program sorts the profiles randomly. I have now had enough and returning once more to the safety of Synapse 3. To the current beta testers of Synapse 4, I wish you good luck.

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Bad move: Switching from Synapse 3 back to Synapse 4

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