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Cryo Pro Ultra resolutions

  • June 11, 2025
  • 2 replies
  • 13 views
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All Cryo Pro Ultra Resolutions within the Synapse 4 Camera Processing tab are for NTSC - ie they are all 60/30 FPS. I am in the UK and require resolutions for PAL - ie 50/25 FPS, for camera input into the software I use.

Although I set the image anti-flicker to 50Hz, as used by PAL, the Synapse resolutions don’t change to suit.

Any chance of an update or info’ how to use the camera on PAL sytems?

    2 Replies

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    • polyDarkTan280
    • Author
    • Insider Mini
    • June 11, 2025

    OK, well this is a reply to using the Cryo Pro Ultra with my software (vMix), which runs PAL, not NTSC - and the answer is to disable the Cryo Pro Ultra’s microphone & then choose the Film 24 FPS option within my software.

    These actions stop the error messages appearing & provide a view from the camera.

    As the camera is then being used by vMix, the preview & controls within Synapse 4 are no longer available - so I can’t use the zoom utility, for instance.

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    • polyDarkTan280
    • Author
    • Insider Mini
    • June 11, 2025

    Further to my first reply, the errors were entirely down to having the Cryo Pro Ultra’s microphone enabled!

    Despite Synapse not offering 50/25 FPS options, choosing PAL 25 FPS within vMix allows the view from the camera to be imported & shown.

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