As you can see in the attached photo file, the device is turned off and cannot be connected. All the methods the support page has told me will not fix this.
Question
Dongle connection issue with deathadder v4pro
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I have same problem. and it seems mouse or laser still working and I cant shut dowd or reboot device
- Razer Support
Hello guys!
Are you using a USB hub? Try plugging it directly into your PC’s motherboard. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.
*Thread locked to curb conversation to PM.
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