Is fixed or added list Razer DeathAdder Essential – white (RZ01-0385) on Synapse 4? | Razer Insider
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Question

Is fixed or added list Razer DeathAdder Essential – white (RZ01-0385) on Synapse 4?

  • November 28, 2025
  • 1 reply
  • 92 views

keehin2002

Dear Razer Team,

Hi, I need to know why my mouse is not working. Let’s look at the picture. Do you see extra buttons that the mouse allows to change anything keyblind? It works when the mouse is moving, click and drag, but the extra button won’t work on Synapse 4. However, my mouse works fully on Synapse 3, unlike Synapse 4.

Please let me know if you plan to add the list to this mouse or fix it. I’m really disappointed that I used Synapse 4. I hope you will understand this. Thank you.

Best regards,
keehin2002

1 Reply

  • Insider Mini
  • March 16, 2026

I have the same problem but i got this 3 days ago and i cannot even use my mouse and optimizing it since the device is not found so my poling rate stays 125 hz and i cannot change it. Hope razer fix this issue,thank you