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Profile import from Synapse 3 still isn't available


Terepin

This functionality was promised to be ready with Synapse 4’s public release, so why it is still not available?

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15 Replies

  • Insider Mini
  • 57 replies
  • October 6, 2024

Agreed, this is essential to migrate versions.


and no Macros from synapse 3 is working in Synapse 4 :(


  • Insider Mini
  • 1 reply
  • October 16, 2024
WindsorTancentralpoly415 wrote:

and no Macros from synapse 3 is working in Synapse 4 :(

I also encountered the same situation


  • Insider Mini
  • 57 replies
  • October 31, 2024

Support told me that they plan to release a migration tool in the future.

Trouble is they are telling people to install Synapse 4 now and won’t provide any support for issues with Synapse 3.


Terepin
  • Author
  • Insider
  • 65 replies
  • October 31, 2024

They wrote that support for Synapse 3 profiles will be introduced with the stable release of Synapse 4. So they are either lying or this isn’t really a stable release.


Roscoe1
  • Insider Mini
  • 2 replies
  • November 10, 2024

Not even sure why this wasn’t ready on release. Why does Razer think this wouldn’t be important. Who wants to manually go through & set up all these profiles again. They must not be gamers. Any gamer will have so many profiles set up. I don’t have the time for this hassle. Pass


TheSaneWonko
  • Insider Mini
  • 4 replies
  • November 14, 2024

If I as software engineer would be so negligent as to not providing a migration tool for a new version, I’d run out of customers pretty soon.
This is just ridiculous.


  • Insider Mini
  • 57 replies
  • November 14, 2024

By the time they release this, their customers will have either already gone through the pain of manually recreating their profiles, or rage-quit to another brand.


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7394 replies
  • November 14, 2024

Check today update, because there’s Synapse 3 profile migration embedded (Synapse → Settings):

 


  • Insider Mini
  • 57 replies
  • November 14, 2024

Amazing! Arrived too late for me, but hopefully it works for others.

Shame they are still not providing a meaningful change log.


TheSaneWonko
  • Insider Mini
  • 4 replies
  • November 14, 2024

Thanks, will check it out in the evening.


Terepin
  • Author
  • Insider
  • 65 replies
  • November 14, 2024

I can happily report that it works just fine. :)


  • Insider Mini
  • 5 replies
  • November 16, 2024

Can’t get Tartarus pro profiles to migrate.  Keep getting error.   Reinstalled synapse 3 and everything is there.   


  • Insider Mini
  • 2 replies
  • June 26, 2025
Tensen67 wrote:

Can’t get Tartarus pro profiles to migrate.  Keep getting error.   Reinstalled synapse 3 and everything is there.   

Has the Tartarus Pro profile import issue been fixed. I know this is an old post, but I tried this just a couple months ago and Synapse 4 imported everything BUT my Tartarus Pro profiles with an error stating the file it was importing was corrupt. Anyone confirm this as still an issue or not?


  • Insider Mini
  • 1 reply
  • July 10, 2025
Xasperator wrote:
Tensen67 wrote:

Can’t get Tartarus pro profiles to migrate.  Keep getting error.   Reinstalled synapse 3 and everything is there.   

Has the Tartarus Pro profile import issue been fixed. I know this is an old post, but I tried this just a couple months ago and Synapse 4 imported everything BUT my Tartarus Pro profiles with an error stating the file it was importing was corrupt. Anyone confirm this as still an issue or not?

It still doesn’t work. It doesn’t matter if I reinstall Synapse 3  and try upgrading again. The profiles work fine in 3, but can’t be migrated in 4.


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