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razer blackshark v2 pro

  • November 30, 2024
  • 1 reply
  • 129 views
firstsideVividSkyBlue903

When I adjust the sound settings of my BlackShark V2 Pro 2020 headset in Synapse 4, nothing happens. However, when I use the THX program, the settings change 

This is my first time buying a Razer product and I'm really disappointed. I wanted to get a high-quality product that I could use without issues, but this problem has really frustrated me😡

1 Reply

firstsideVividSkyBlue903

I downloaded Synapse 3 thinking there might be an issue with version 4, but even in Synapse 3, only the volume control worked, and other features were completely unresponsive.

I completely uninstalled Synapse 4, cleaned the AppData folder, and reinstalled it, but it didn't fix anything. I also updated the drivers, yet the problem persists.

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