Razer Synapse 4 installation failure after login (Gets stuck downloading 235kb file) | Razer Insider
Skip to main content
Question

Razer Synapse 4 installation failure after login (Gets stuck downloading 235kb file)

  • October 12, 2026
  • 1 reply
  • 51 views

hypedSKY

Hello guys,

I’m having trouble installing my Synapse. I’ve formatted my PC today with the same ISO as before (it’s a Windows 11 LTSC) and I've updated all the drivers.

I installed Synapse, but right after I log in, it starts to download a 235kb file for a few minutes and then returns a message saying "installation failed". I’ve been trying to solve this problem for hours now.

What I’ve tried:

  • https://insider.razer.com/razer-synapse-4-55/i-can-t-install-razer-synapse-87352
  • https://insider.razer.com/razer-support-45/razer-synapse-4-installation-issue-90450
  • https://mysupport.razer.com/app/answers/detail/a_id/5996/

I’ve also tried the cleanup tool, tried to download Synapse from Chocolatey, and I even formatted the PC again, but nothing seems to work. I also tried to create some folders manually, but with no success so far.

Do you have any insights for this? I would appreciate it a lot.

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge
Forum|alt.badge.img

​Hey there, ​@hypedSKY 

 

I have replied to your private message. Please check your inbox and provide the requested information so I can continue assisting you there. Thank you!

 

 

*Thread locked to curb conversation to PM.