I have had the Razer BlackWidow Elite (keyboard) and Razer Kraken Ultimate (headphones) for a few years now. They are both wired, both worked just fine, I used Synapse 3, and maybe a month or so ago switched to Synapse 4. Everything was working, everything was good, until this morning. I booted the PC and in the app it said I have no devices. When I went to the devices section it said that the devices were “Disconnected” and they were grayed out. I tried everything you would normally try: restarting the PC, the app, reinstalling the app, all that stuff, nothing helped. The devices are working I am typing this on the said keyboard, but the Synapse is not detecting them. Anybody knows what’s going on? Also, I don’t have another device on which I can test whether or not the issue would persist...

I’ve got the same issue with my BlackWidow Stealth Edition 2013 keyboard, where Razer Synapse 4 on Win 11 no longer recognises the keyboard.The Synapse 4 blurb reads “SYNAPSE 4 IS NOW AVAILABLE! Faster System Performance. Improved System Stability. Brand New Modernized User Interface. Backwards compatible with Synapse 3 devices.”I don’t think it is truly backwards compatible, and I might have to uninstall Synapse 4 and use 3 until Razer fixes the issue.

Razer Synapse 4 suddenly stopped recognizing my devices

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Razer Synapse 4 suddenly stopped recognizing my devices

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