I have had the Razer BlackWidow Elite (keyboard) and Razer Kraken Ultimate (headphones) for a few years now. They are both wired, both worked just fine, I used Synapse 3, and maybe a month or so ago switched to Synapse 4. Everything was working, everything was good, until this morning. I booted the PC and in the app it said I have no devices. When I went to the devices section it said that the devices were “Disconnected” and they were grayed out. I tried everything you would normally try: restarting the PC, the app, reinstalling the app, all that stuff, nothing helped. The devices are working I am typing this on the said keyboard, but the Synapse is not detecting them. Anybody knows what’s going on? Also, I don’t have another device on which I can test whether or not the issue would persist...
Razer Synapse 4 suddenly stopped recognizing my devices
I’m experiencing the same issue on my BlackWidow Chroma, both Synapse 4 and Chroma Studio no longer recognize the keyboard that they recognized a week ago.
I’ve got the same issue with my BlackWidow Stealth Edition 2013 keyboard, where Razer Synapse 4 on Win 11 no longer recognises the keyboard.
The Synapse 4 blurb reads “SYNAPSE 4 IS NOW AVAILABLE! Faster System Performance. Improved System Stability. Brand New Modernized User Interface. Backwards compatible with Synapse 3 devices.”
I don’t think it is truly backwards compatible, and I might have to uninstall Synapse 4 and use 3 until Razer fixes the issue.
exact at the same time, 3 days ago, after Chroma module update - I begin to have issues with adressable rgb controller, nice patch(
new patch to Chroma module has arrived, a mean today, not the 10th Jan. Let’s test
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