Razer Synapse not switching profiles for some (major) apps | Razer Insider
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Razer Synapse not switching profiles for some (major) apps

  • February 3, 2026
  • 26 replies
  • 1178 views
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  • OrigSleuth
  • Insider
  • March 13, 2026

Same issue here, and also submitted a ticket. Seeing the timeline for this so far though is not promising for such a major bug. /sigh

I ran my yearly pc updates, and this was the one that broke. It really feels like synapse is always on a beta channel. Determining app focus has not changed in decades, so any excuse of “we can’t do that with our new code” is hogwash. The original belkin software for the nostromo was able to instantly profile switch with any app, on machines that barely had enough memory to run modern discord.

It is not a bug.  It is a policy decision.  they package it in a different way, but ultimately it is policy.  Here is what they have been saying to me:

“At present, the architecture redesign means this functionality is not available, and we do not have an immediate workaround beyond manual profile switching. While we cannot commit to reinstating the feature right now, your feedback has been escalated to our development team and remains part of ongoing discussions about future improvements.” Support Team Lydia

“Please be assured that your feedback has been escalated to our internal team. They are currently reviewing the possibility of implementing automatic profile switching for non-gaming applications. While we cannot provide a specific ETA at this time, once there is an update, we will reach out to you directly.” Support Team Harris

They have a workaround.  Please attach a manual switch profile command to a button. From Support Team Harris

 

It comes for me, too little too late.  I have made the switch from a Razer Basilisk mouse - which fitted me perfectly, to the updated version of my previous mouse: Logitech G502 X.  As far as I am concerned, I will live with the Logitech software, which is not quite as user friendly as Synapse - but it works, and works well.

Razer Hardware Specs:Tartarus Pro, Blackwidow Chroma V2, Basilisk V3(retired due to Synapse 4 issues & lack of customer support), & Nari Wireless. Mouse now replaced with Logitech G502X.
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