Razer sypanse does not see Razer Blackshark v2 pro headphones | Razer Insider
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Question

Razer sypanse does not see Razer Blackshark v2 pro headphones

  • September 17, 2025
  • 2 replies
  • 36 views

TaTaFunny

The headset software does not appear in the new update. It used to appear normally.

2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • September 18, 2025

Which Synapse version do you have? 

Did you’ve tried reinstalling it or clean installing with below steps?

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

TaTaFunny
  • Author
  • Insider Mini
  • September 18, 2025

No, the problem was not solved, but when I downloaded Razer sypanse 3, the software appeared. What is the solution now and why did it not appear?