someday i installed razer synapse 4. it was perfectly working for over a half year. one day my hedephones razer blackshark v2 didnt connect to the pc(they were working but i couldnt change setting). after some time synapse stoppped opening. i delete all files connected to the razer and set my pc to factory setting(with all my files). i reinstalled synapse and it still doesnt open. i did all things from guide on youtube and it didnt help. my website version of synapse also doesnt see my devices(basilisk v3 and blackshark hyperspeed v2)
Question
synapse 4 doesnt open
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- Razer Support
Hey there,
I understand that your Razer BlackShark V2 headset is no longer connecting properly to Synapse, and that the Synapse application itself no longer opens even after reinstalling it.
Please try the troubleshooting steps outlined in the link below to help resolve the issue. If the issue persists after performing the troubleshooting steps, please send me a PM along with your device's serial number so I can check its details here in our system and assist you further. Thank you!
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