Synapse 4 fails to detect the default audio device in Windows | Razer Insider
Skip to main content
Question

Synapse 4 fails to detect the default audio device in Windows

  • November 16, 2024
  • 7 replies
  • 416 views

Synapse 4 fails to detect the default audio device in Windows. Despite the correct headset, the BlackShark V2 Pro 2023, being selected in both Windows settings and the Control Panel, Synapse 4 repeatedly prompts to set the headset as the default device. As a result, none of the headset feature's function, the microphone, volume controls, or EQ settings work. Multiple attempts at reinstalling, restarting, and troubleshooting have not resolved the issue.
Thanks.

 

Did this topic help you find an answer to your question?

7 Replies

  • Insider Mini
  • 4 replies
  • November 16, 2024

SAME ISSUE! Immediate fix needed… Since then the microphone has been in a constant loop, Discord doesn't work, noise reduction etc. Nothing works anymore. Software is a complete disaster now.


byteDarkPinkstory900

I have the same issue with Synapse 4 and the same headset. I've never had this problem before, it just started happening to me recently


madworld2
  • Insider Mini
  • 1 reply
  • November 18, 2024

Same issue here. Blackshark V2 Pro 2023. The headset was working perfectly just a few days ago, now I’m having the same issues you’re describing. I have confirmed that it is set as the default output and input device in both the Windows Control Panel and Windows Sound settings and still not working. Synapse keeps prompting me to make it the default device. Hope a fix comes soon..


ZeOvo1
  • Insider Mini
  • 1 reply
  • November 20, 2024

The exact same problem with me and the Blackshark V2 (not pro).


  • 0 replies
  • November 29, 2024

Same issue here. Blackshark V2 Pro 2023.


same here, Razer Kraken V3 Hypersense


TW_StalkerM
  • Insider Mini
  • 1 reply
  • December 8, 2024

"Same here, using the Kraken Ultimate and Kraken V3 Pro. After updating to Windows 11 24H2, the issue started happening.

I've checked the BIOS and updated the drivers, but it's still not working.

I hope a fix patch will be released soon.

I can no longer use Discord due to the audio conflict disaster."😔

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings