Synapse 4 is not saving macros . | Razer Insider
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Question

Synapse 4 is not saving macros .

  • March 23, 2026
  • 1 reply
  • 23 views
S

Using Naga.

I have to migrate from Synapse 3 everytime I on the PC.

I have to set buttons with macros after migrating everytime I on the pc.

 

Frustrating as hell.

Please fix.

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    1 Reply

    Razer.Zionzedd

    Hi SGHyper, 

     

    To fix Razer Synapse 4 not saving macros and constant migration issues, perform a clean reinstall of Synapse 4, manually backup macros in .xml format, and ensure the Macros module is installed. If issues persist, consider using Synapse 3, which remains functional for older devices, or remove Synapse entirely to use onboard memory profiles. Should you need further assistance, PM me your Synapse 4 or 3 full version together with your Razer Naga’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and the link of your mouse’s receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.

     

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